Account Manager CV: example, guide, and templates
Get tips on how to optimize your CV below to land your next Account Manager position in no time.
Do you feel like you’re a qualified Account Manager, but your CV is getting or will be overlooked?
An underwhelming application can hurt any candidate’s chances of landing the job of their dreams, and that’s why using tools like our free CV builder and the expert advice in this guide can greatly help employers notice your talent.
In this article, we’ll go over:
- Which CV layout you should choose
- Skills that you should list throughout your Account Manager CV
- How to list your education and work placements for entry-level Account Managers
- How you should describe your work experience in a senior Account Manager CV
- Different action verbs and keywords to boost your profile
Find out the strategy that gives you the best chance of landing a top Account Manager position.
What is the best CV format for Account Managers
If you’re an Account Manager aiming to effectively communicate your industry knowledge, client relations expertise, and sales achievements, choosing the right CV layout is crucial.
Among the various formats available, the chronological layout stands out as the most suitable for experienced Account Managers, and here’s why:
- Shows client retention and growth: Throughout your career, you likely have managed multiple clients. This format provides direct insight into your recent experiences and gives employers a glimpse into your capacity to handle major clients or sectors.
- Projects evolution: It allows you to present your recent projects first, which can show how you’ve progressed as an Account Manager.
- Demonstrates tangible sales metrics: By spotlighting your most recent roles, you can immediately share sales growth percentages, client retention rates, or new account acquisitions, making your impact evident.
- Provides team and client feedback: With this layout, you can highlight testimonials or feedback from recent clients or team collaborations, illustrating your ability to create strong relationships and teamwork.
Whilst a reverse chronological layout focuses more on your experience, it also presents the skills you’ve attained throughout your career, making it useful for all aspects of your progression.
Best CV layout for junior Account Managers
If you’re an entry-level Account Manager, you might see a job description that states experience is preferable.
You may be worried your lack of full-time experience will harm your chances.
However, if you choose the correct layout you can focus on your skills and goals, which should give you a great opportunity.
To do this, you should use a skills-based layout, for the following reasons:
- Emphasises potential: Early in your career, you can spotlight key skills like communication or CRM expertise rather than extensive client lists.
- Includes transferable skills: You can showcase competencies from previous roles, such as retail or customer service, indicating readiness for client relations.
- Showcases certifications: This layout can ensure relevant qualifications stand out.
- Demonstrates versatility: With a skills-based focus, you can highlight your adaptability and ability to juggle varied tasks, crucial for dynamic roles.
- Displays career direction: By prioritising certain skills, you hint at your career aspirations, making it clear where you see your future in account management.
Entry-level Account Manager CV sample and advice
Creating a CV can be challenging enough with experience, but without having held a position as an Account Manager it can seem impossible.
Is it really impossible to write an Account Manager CV?
Fortunately for you, it’s not.
Below you can find a sample CV and tips on how to make your application impress even when you’re looking to begin your very first job.
Sophie Johnson
Entry-Level Account Manager
21 Elm Street, Bristol, BS1 5TT
Phone: 07789 987 654 | Email: s.johnson@email.co.uk
Personal Statement
Energetic and highly motivated graduate, keen to embark on a career in account management. Demonstrated a strong ability in client relationship building and analytical thinking during academic projects. Aspiring to apply my skills in a dynamic team and contribute to enhancing client satisfaction and driving business growth.
Skills
- Proficient in CRM software: Salesforce and HubSpot.
- Strong understanding of customer lifecycle management.
- Excellent communication and presentation skills.
- Capability to work in high-pressure environments and meet deadlines.
- Team collaboration and cross-functional cooperation.
- Analytical mindset with a knack for identifying client needs.
Education
BSc in Business Administration | University of Bristol, UK | 2022
- Undertook a specialisation module in customer relationship management.
- Conducted a research project on effective client communication strategies in the digital age, earning a first-class mark.
Experience
Intern | BrightTech Solutions Ltd., Bristol, UK | June 2021 – August 2021
- Assisted senior account managers in handling a portfolio of 20+ clients, leading to a 5% increase in client engagement through tailored email campaigns.
- Collaborated in organising monthly client feedback sessions, generating 50+ actionable insights in product improvement.
- Managed the CRM system, ensuring accurate and timely client data entry.
Certifications
- Digital Marketing Essentials Certification | Digital Marketing Association, UK | 2021
Get started with an Account Manager career objective
As an Account Manager that is just starting, it’s important to write a personal statement that shows an employer you have skills as well as a plan.
When you don’t have the amount of experience that certain other candidates have, it’s essential to demonstrate that you are capable of handling the job’s duties.
It should also bring up an improvement plan. If you are just beginning your career as an Account Manager, you’ll need to demonstrate that you know how you will improve as time goes on.
That’s why, in your personal statement, you should focus on:
- Passion for building relationships
- Desire to learn
- Transferrable skills (if you are transitioning from another field)
- How you align with the company’s values
- Your career goals
All of these elements will establish that you are a level-headed candidate who is eager to improve. Review the example below to see how you should write your career objective:
Driven individual with a solid grounding in communication and problem-solving. Eager to leverage these skills as an Account Manager at ABC Company. Passionate about cultivating and strengthening client relationships. Committed to professional growth, aligning seamlessly with the brand’s ideology and consistently delivering value.
What skills should an Account Manager have in a CV
As stated earlier, there should be a focus on your skills throughout your CV. It may not always be easy to select which skills to include, however, you should mention any that are as relevant as possible to the Account Manager role.
Have a look at the list of skills below that you can fit into your CV.
- Client relationship management
- Strategic planning
- Cross-selling and upselling
- Communication and negotiation
- Project management
- Analytical thinking
- Product knowledge
Ideal Account Manager education section when getting started
While your education may not be as important on a CV as it would for a surgeon, it doesn’t mean that you can’t use it to stand out to a hiring manager.
In your education section, you should list any bachelor’s or master’s degrees that you have, especially if they are in the field of marketing or business administration/strategy.
This can display your:
- Foundation of knowledge
- Credibility
- Edge on other candidates
It’s also a great idea to add any certifications you have related to account management.
Account management certifications
Here are some certifications that you can add to the certifications section on your CV:
- Chartered Institute of Marketing qualifications
- Institute of Sales Management diplomas
- Association of Proposal Management Professionals certification
Adding a marketing or sales management certification from any of these institutions will earn your CV some extra points.
Experienced Account Manager CV example and tips
It’s no secret that employers want to hire someone with proven results. However, just because you have had some good figures while working as an Account Manager doesn’t mean they’ll automatically impress employers.
How you present your past success is absolutely critical.
Not 100% sure how to do it?
Check out the sample and tips below to know how to show off your best qualities as a Senior Account Manager.
Daniel Thompson
Senior Account Manager
89 Job Search Street, Manchester, 03 1AB
Phone: 07489 123 456 | Email: d.thompson@randomemail.co.uk
Personal Statement
Dedicated Senior Account Manager with over 8 years of experience, skilled in nurturing client relationships and boosting revenue by 30% in the tech industry. Seeking a challenging role at a forward-thinking company to further enhance client satisfaction and business growth.
Experience
Senior Account Manager | ABC Enterprise, London, UK | Jan 2016 – Present
- Managed a portfolio of 60+ clients, consistently maintaining a 95% satisfaction rate.
- Spearheaded a client feedback initiative, leading to a 15% increase in product improvements based on client needs.
- Organised quarterly account reviews, resulting in an additional £250,000 in upsells annually.
- Collaborated with the sales team to onboard 20+ new clients in the past year, boosting departmental revenue by 18%.
Account Manager | Tech Innovations Ltd., Birmingham, UK | March 2011 – Dec 2015
- Built and nurtured relationships with 40+ clients, achieving a 10% increase in contract renewals year-on-year.
- Implemented a new CRM system which reduced client communication delays by 25%.
- Trained 5 junior account managers, improving department efficiency and client response time by 20%.
Education
MBA in Business Strategy | University of Leeds, UK | 2010
- Specialised in client relationship management and data analytics.
- Achieved a distinction in the final project focusing on customer retention strategies.
BSc in Business Administration | University of Manchester, UK | 2007
Skills
- Expertise in CRM software: Salesforce, HubSpot, and Zoho.
- Proficient in account growth and retention strategies.
- Excellent negotiation and communication skills.
- Adept in team leadership and training.
- Strong analytical skills for identifying business opportunities.
Languages
- English (Native)
- French (C1)
- Spanish (B2)
How to write an Account Manager personal statement on your CV
For an experienced Account Manager, your statement should succinctly communicate your proven track record, expertise in maintaining client relationships, strategic thinking, and measurable achievements.
This can be seen as your elevator pitch, giving prospective employers a quick insight into your professional qualifications.
That means you should use both power adjectives and verbs along with quantifiable data to grab an employer’s attention right away, like in the following example.
Seasoned Account Manager with a 10-year track record of boosting client retention by 30%. Adept at building lasting relationships, executing growth-focused strategies, and navigating complex sales cycles. Demonstrated ability to collaborate cross-functionally and lead account expansion initiatives in diverse sectors.
Show off your accomplishments in your experience section
Just like in your statement, adding data will help convince a recruiter that you are the perfect candidate for the job.
To make your CV more interesting, you can include the following types of accomplishments along with KPIs and the correct vocabulary:
- Sales growth
- Client retention
- New account acquisition
- Cross-selling and upselling
- Cost savings
- Training and development
Here is how an Account Manager experience section should look on a CV incorporating all of these aspects:
Account Manager | ABC Company, London | June 2018 – Present
- Grew account portfolio by 25% year-on-year, leading to an additional £500,000 in revenue.
- Secured 15 new enterprise accounts in the financial sector within 12 months, contributing to a 20% increase in company turnover.
- Led a cross-departmental campaign that resulted in a 35% increase in client product uptake, translating to an uplift of £250,000.
- Negotiated vendor contracts and introduced cost-efficient practices, saving the company 15% in operational costs annually.
Action verbs and keywords for your Account Manager CV
Even if you create a detailed CV, whether you are a junior or senior Account Manager, it’s essential to use vocabulary that will highlight your abilities.
Relevant keywords are picked up by the ATS and recruiters. This means it’s essential to avoid bland or generic text.
To avoid using any boring words, check out the following action verbs and keywords you can include as an Account Manager.
Action verbs:
- Exceeded
- Maximised
- Accomplished
- Initiated
- Delivered
CV keywords:
- Client retention
- Portfolio growth
- Cross-selling
- Relationship building
- Up-selling
By including keywords and action verbs like these, you’ll immediately make your CV more appealing.
Wrapping up
Ensuring that your CV isn’t discarded is often harder than it seems.
However, with these tips, you can certainly increase your chances of impressing an employer and getting called in for interviews.
Simply remember to:
- Use relevant keywords and action verbs
- Ensure you include statistics that prove your success, especially in your experience section
- Include relevant skills
- Choose the layout that best suits your level of experience
- Focus on your skills and goals if you’re an entry-level Account Manager
By adding these elements to your CV and by using tools like our CV templates, you won’t have trouble upgrading your application right away.
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